Website privacy notice

What this covers

This notice covers actionorderhq.com: its pages, the blog, The Async Manager’s Playbook and the forms on the site. “We” means the ActionOrder team. ActionOrder itself isn’t open yet. Before anyone can sign up, it will have its own privacy policy covering the work data from the tools a team connects; for how the product treats that data, see Security.

What we collect

What you give us in a form

Waitlist: your work email, plus anything you choose to add: first name, company, role, team size, type of team and what you’d hand ActionOrder first, and your agreement to launch emails.
Playbook PDF: your work email and first name, plus your company and role if you add them, and whether you also want to join the waitlist.
Privacy requests: your email, what you’re asking for and your message (see Ask about your data).

With each form we also record the page you sent it from, the time and your IP address. We use the IP address only to stop automated floods of sign-ups.

What every visit sends

When you open a page, our server and Cloudflare, which sits in front of it, receive your IP address, your browser and device type, the page you asked for and the page that linked you here. They use it to deliver pages and to block attacks.

We don’t ask for sensitive information, and the site isn’t meant for children.

Analytics and cookies

We use Google Analytics 4 to see which pages and guides are useful: pages viewed, how people found the site (for example, from a search engine), rough location (country, region and city), device and browser type, and actions such as scrolling, downloading the PDF, copying a template or sending a form. We never send your name or email to Google. Google derives the rough location from your IP address, and says that Google Analytics doesn’t log or store the IP addresses of visitors in the EU, Switzerland or the UK.

In the EEA, the UK and Switzerland, Google Analytics stays off unless you allow it. Nothing loads from Google until you do.
Everywhere else, it’s on by default. You can turn it off at any time with Privacy choices at the bottom of every page. If your browser sends a Global Privacy Control signal, we keep analytics off.
Cookies: when analytics is on, Google Analytics sets two first-party cookies, _ga and _ga_<ID>, which last up to two years. We remove them when you turn analytics off. We remember your choice in your browser’s local storage, not in a cookie. Cloudflare may set a security cookie that helps it tell people from bots.
No advertising: Google signals and ad personalization are off, and we keep analytics data for 14 months.

Google explains how it handles this data in How Google uses information from sites or apps that use its services.

How we use it

To send you what you asked for: the playbook, and an email when ActionOrder opens if you joined the waitlist.
To reply to you, including privacy requests.
To learn which pages and guides help, so we can improve them.
To keep the site running and secure.

We don’t sell your personal information, we don’t use it for advertising, and we share it only with the services below, which handle it for us.

Who handles it for us

Service	What it does for us	What it handles
Amazon Web Services	Hosts the website and the form service in the United States, and delivers form entries to our team’s inbox by email (Amazon SES)	Form entries, IP addresses, server logs
Cloudflare	Runs the site’s DNS, delivers pages and protects against attacks	IP addresses and request details
Google	Google Analytics, only when analytics is on for you	The usage data described above

These services may process data in the United States and other countries.

How long we keep it

Waitlist and playbook sign-ups: until 12 months after ActionOrder opens, or sooner if you ask us to delete them.
Privacy requests: two years, so we can show how we handled them.
Server logs: up to 30 days.
Google Analytics data: 14 months.

Your choices and rights

Analytics: turn it on or off with Privacy choices at the bottom of any page.
Your data: ask for a copy, a correction or deletion, or ask us to stop emailing you, with the form below. We reply within 30 days.
Where you live: depending on your location, for example in the EEA, the UK or California, you may have further rights, such as objecting to how we use your data or complaining to your data protection authority. We honor them.

Ask about your data

Tell us what you’d like and we’ll reply by email. We may ask you to confirm the request from the email address it’s about.

Changes to this notice

If we change how the website handles personal information, we’ll update this page and the date at the top before the change takes effect.